Shoot to Score Hockey Merchandise Return Policy

General Terms

All products sold by Shoot to Score Hockey are brand new and are manufactured to meet the highest industry standards. All prices and specifications are subject to change without notice. Products are shipped F.O.B. (Freight On Board) and become the sole property of the purchaser upon delivery to the specified shipping agent. For shipping damage, customers should file claim to their carrier immediately. Any discrepancy, including wrong items or missing items, should be reported to Shoot to Score Hockey within 24 hours. All packages will be shipped the following business day. Because of the nature of the Internet, online ordering your purchase from Shoot to Score Hockey acknowledges that you have read and agree to these terms and conditions. All brands and product names mentioned are trademarks and/or registered trademarks of their respective holders.

Shoot to Score Hockey Return Merchandise Authorization (RMA) Policy

All order changes or cancellations should be reported prior to shipping and by phone. Email is not accepted.

Generic items may be returned for replacement only.

Non-defective generic items may be subject to a 15% restocking fee.

Defective return does not include returns for incompatibility.

Shoot to Score Hockey reserves the right to replace defective parts or to issue a refund if Shoot to Score Hockey sees more fit.

There will be no refund for shipping under any circumstances.

Limits and Exclusions

There are no expressed or implied warranties except as listed above. Shoot to Score Hockey shall not be liable for special, incidental, consequential or punitive damages, including, without limitation, direct or indirect damages for personal injury, loss of goodwill, profits or revenue, loss of use from this product or any associated equipment, cost of substitute equipment, downtime cost, loss of data, programs or business information, or any other losses, or claims of any party dealing with buyers from such damages, resulting from the use of or inability to use this product or arising from breach of warranty or contract, negligence, or any other legal theory. All expressed and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the applicable warranty period set forth above.

State and Provincial Law Rights

Some states and provincial laws do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, or the exclusion of warranty in certain situations, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary, from state to state and from province to province.

Back-order Policy

If you order an out-of-stock item from us, we will email you when we expect that product to be available. You will be among the first to receive the item. No additional shipping and handling charges will be added when your order ships. Products on back-order will be shipped using the shipping method you chose. If you would like to change your shipping method, please send email to jamie@shoottoscorehockey.com and we will change it for you.